Welcome to The Lucky Stones, a website dedicated to showcasing and offering gemstones, crystals, gemstone jewellery, crystal trees, Vastu crystals, crystal malas, and related stone collections. By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These terms are intended to explain the conditions that apply when you browse our website, explore our collections, submit an enquiry, or request information about any of our products or services. The information presented on this website is provided for general informational and product selection purposes. We may update, modify, or improve website content, product information, collections, descriptions, and other website features whenever necessary. Your continued use of the website after any changes means that you accept the applicable terms. If you do not agree with these Terms and Conditions, please discontinue use of the website.
The Lucky Stones provides this website for users to explore gemstone and crystal collections, understand available product categories, view general information, and contact our team regarding their requirements. You agree to use this website only for lawful purposes and in a manner that does not interfere with the normal operation, security, or availability of the website. You must not attempt to gain unauthorized access to any part of the website, server, database, or related systems. You must also not use the website to distribute harmful, misleading, abusive, or unlawful material. Website content must not be copied, reproduced, modified, distributed, or commercially exploited without appropriate permission. You are responsible for ensuring that any information submitted through our enquiry or booking forms is accurate and provided for a legitimate purpose. We reserve the right to restrict access where misuse, suspicious activity, or violation of these Terms and Conditions is identified.
The Lucky Stones makes reasonable efforts to present accurate information about gemstones, crystals, jewellery, crystal trees, Vastu crystals, crystal malas, and other collections displayed on the website. Natural gemstones and crystals may naturally differ in colour, texture, pattern, shape, clarity, size, inclusions, and overall appearance. Images displayed on the website may also vary slightly from the actual product because of lighting, photography, screen settings, or natural characteristics of individual stones. Product descriptions are provided to help visitors understand the general characteristics and available options within each collection. The availability of a particular stone, design, size, colour, or product may change without prior notice. We reserve the right to correct errors, update product descriptions, modify collections, or discontinue products whenever necessary. Specific product details should be confirmed with our team before placing an order or making a final purchasing decision.
Gemstones and crystals are natural materials, and each individual stone may have its own distinctive characteristics. Differences in colour, transparency, patterns, inclusions, surface texture, shape, size, and formation are natural features and should not automatically be considered defects. Some stones may contain visible inclusions or natural marks formed during their geological development. Such characteristics can contribute to the individual appearance of a natural gemstone or crystal. The exact appearance of a selected stone may therefore differ from photographs or reference images displayed on the website. Product dimensions and weights may also vary depending on the particular piece available at the time of enquiry. Customers are encouraged to contact our team when specific requirements regarding colour, size, shape, clarity, or stone characteristics are important. We will provide available information based on the product currently in stock. Final selection remains subject to actual product availability and the natural characteristics of the stone.
Product prices and availability may vary depending on the gemstone or crystal type, quality, size, weight, colour, clarity, design, craftsmanship, rarity, and current availability. The information displayed on the website should therefore be considered subject to confirmation unless a specific price is clearly stated for an available product. A booking or enquiry submitted through the website does not automatically guarantee product availability or confirm a final purchase. Our team may contact you to confirm the selected stone, product specifications, availability, pricing, and other relevant details before proceeding further. If a requested product or stone is unavailable, we may suggest suitable alternatives based on your preferences. Prices may be changed, corrected, or updated when required. Any applicable charges, customisation costs, shipping costs, or other additional amounts will be communicated where relevant before confirmation. Final pricing will be based on the product and requirements agreed with our team.
Visitors may use the enquiry or booking forms available on The Lucky Stones website to communicate their gemstone, crystal, jewellery, or collection requirements. Submitting a form represents a request for information or assistance and does not by itself create a confirmed order, appointment, reservation, or purchase agreement. Customers are responsible for providing correct contact details, preferred dates, selected services, stone preferences, and other requested information. Our team may contact you through the email address or phone number provided in the form to discuss availability and requirements. Booking confirmation will depend on product availability, selected preferences, scheduling, and any other applicable conditions. If your preferred stone or product is unavailable, our team may provide alternative options. We reserve the right to decline or modify a booking request where the requested product, design, stone, or service is unavailable or cannot reasonably be provided. A booking becomes confirmed only after confirmation from our team.
Some information presented on The Lucky Stones website relates to traditional gemstone associations, zodiac stones, Vastu crystals, cultural practices, decorative traditions, and commonly recognised uses of gemstones and crystals. Such information is provided for general informational and cultural purposes and should not be interpreted as a guarantee of a particular result or outcome. Zodiac gemstone associations may differ between traditions, systems, regions, or sources. Similarly, Vastu related information may vary according to individual practices and interpretations. The Lucky Stones does not guarantee that a particular gemstone or crystal will produce a specific personal, financial, physical, emotional, professional, or other result. Customers should select gemstones and crystals based on their own preferences, interests, style, cultural practices, or intended decorative use. Any decisions made based on traditional associations or general information available on the website remain the responsibility of the individual customer.
All website content belonging to The Lucky Stones, including text, headings, descriptions, graphics, photographs, logos, icons, illustrations, page layouts, design elements, and other original materials, is protected by applicable intellectual property laws unless otherwise stated. The content is provided for personal and informational use and must not be reproduced, copied, republished, modified, uploaded, distributed, transmitted, or commercially used without prior written permission. You may view the website and its content for legitimate personal purposes while browsing our collections and services. Any unauthorised use of our website content may infringe applicable intellectual property rights. Third party names, brands, trademarks, product names, or references appearing on the website remain the property of their respective owners where applicable. Nothing on this website should be understood as granting a licence or ownership interest in any intellectual property belonging to The Lucky Stones or any third party. We reserve the right to take appropriate action against unauthorised use of our website content and materials.
The Lucky Stones makes reasonable efforts to maintain accurate and useful website information, but we do not guarantee that every piece of content will always be complete, current, error free, or continuously available. Website content may be changed, corrected, temporarily unavailable, or removed without prior notice. To the extent permitted by applicable law, The Lucky Stones shall not be responsible for losses arising from reliance on general website information, natural variations in gemstones or crystals, product availability changes, website interruptions, technical issues, third party services, or circumstances beyond our reasonable control. We do not guarantee any particular personal, financial, spiritual, cultural, or other outcome from the purchase or use of gemstones, crystals, jewellery, or related products. Users are responsible for evaluating information and making their own purchasing decisions. Nothing in these Terms and Conditions is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.
If you have questions about these Terms and Conditions, our gemstone and crystal collections,
product availability, booking requests, or any other information provided through The Lucky Stones
website, you are welcome to contact our team. We are available to assist with general enquiries,
collection details, gemstone preferences, crystal options, jewellery requirements, and booking
related questions. When contacting us, please provide sufficient information about your enquiry so
that our team can understand your requirements and respond appropriately. You may contact us by
phone or email using the details provided below. For product specific enquiries, availability,
pricing, or customised requirements, our team may request additional information before providing
confirmation. We aim to respond to genuine enquiries as promptly as reasonably possible. For any
clarification regarding these Terms and Conditions, please contact The Lucky Stones directly.
Phone:
+918807240557
Email:
info@theluckystones.com
Location:
44, Princess St, Fort Kochi, Kochi,
Kerala 682001