Welcome to The Lucky Stones. We are committed to maintaining a safe, reliable, and respectful website experience for visitors who browse our gemstone and crystal collections, submit enquiries, or contact our team. This Anti-Spam Policy explains the types of unwanted, misleading, automated, or abusive communications and activities that are not permitted through our website and communication channels. Our website may include enquiry forms, booking forms, subscription options, and other communication features intended for genuine customer requirements. These features must only be used for legitimate purposes and must not be used to distribute unsolicited messages, promotional content, malicious links, false information, or automated submissions. By using The Lucky Stones website, you agree to follow this Anti-Spam Policy and use our communication facilities responsibly. We may take appropriate action when suspicious, abusive, fraudulent, or repetitive activity is identified. This policy is intended to help protect our website, our team, and our visitors from unwanted communications and misuse.
Users must not use The Lucky Stones website or its communication forms to send unsolicited, repetitive, misleading, irrelevant, or unauthorised messages. Spam activity includes submitting the same enquiry repeatedly without a legitimate reason, sending bulk promotional messages, distributing advertisements through enquiry forms, or using website forms to contact our team for unrelated commercial purposes. Users must not use our forms to distribute chain messages, misleading offers, fraudulent requests, harmful content, or messages designed to deceive recipients. Automated scripts, bots, crawlers, or other systems must not be used to generate repeated form submissions or interfere with normal website operations. Attempts to bypass form restrictions, validation controls, or other security measures may also be considered prohibited activity. We reserve the right to investigate suspicious submissions and take reasonable action when repeated or abusive activity affects our website, communication systems, team members, or other users.
The enquiry and booking forms available on The Lucky Stones website are provided to help visitors communicate genuine requirements regarding gemstones, zodiac stones, gemstone jewellery, crystal trees, Vastu crystals, crystal malas, and related collections. Users should submit forms only when they have a genuine enquiry, booking request, product requirement, or relevant communication. The information entered into a form should be accurate, relevant, and appropriate for the purpose of the form. Users should not submit offensive, misleading, fraudulent, abusive, or unrelated content. Repeated submissions of the same information within a short period may be treated as suspicious activity, particularly where there is no genuine reason for repetition. Users should also avoid entering unnecessary confidential information into general website forms. We may review unusual submission patterns to help identify spam or misuse and may restrict or disregard submissions that appear automated, deceptive, irrelevant, or abusive. Responsible use helps us respond efficiently to genuine customer enquiries.
The Lucky Stones does not permit automated systems, bots, scripts, or other technical methods to generate unauthorised or excessive submissions through website forms. Automated submissions can interfere with normal website functionality, increase unnecessary communication, and make it more difficult for our team to identify genuine customer enquiries. Users must not attempt to create software or automated processes designed to repeatedly submit forms, overload communication channels, test form limits without permission, or bypass security and validation mechanisms. Automated activity that generates large volumes of messages may be blocked, restricted, or reported where appropriate. We may use reasonable technical measures to identify unusual submission patterns, repeated requests, suspicious traffic, or other behaviour that appears inconsistent with normal website use. These measures are intended to protect the website and its communication facilities rather than prevent legitimate visitors from contacting us. If an automated system is found to be responsible for unauthorised submissions, we may take appropriate steps to stop the activity and protect our website.
Users must not use The Lucky Stones communication channels to submit false, deceptive, fraudulent, or intentionally misleading information. This includes pretending to represent another individual, organisation, company, or authority when submitting an enquiry or communicating with our team. Users must not use website forms to request information or services under false circumstances or provide inaccurate details for the purpose of misleading our team. Messages containing fraudulent offers, fake claims, deceptive promotions, malicious instructions, or suspicious requests may be treated as spam or abusive communication. We may disregard, block, or investigate communications that appear to contain misleading information or are inconsistent with the purpose of our website forms. Where necessary, suspicious activity may be documented and reported to appropriate authorities or service providers. We encourage all visitors to communicate honestly and provide accurate information when contacting The Lucky Stones so that our team can properly understand and respond to genuine enquiries.
The Lucky Stones website and communication forms must not be used to distribute malicious links, harmful files, inappropriate material, phishing content, malware, or other material that could compromise the security or privacy of our website, team, or visitors. Users must not intentionally submit links designed to redirect recipients to fraudulent websites, harmful downloads, misleading offers, or unauthorised services. Any message containing suspicious links, harmful instructions, malicious code, or inappropriate promotional material may be rejected or removed where technically possible. We may take reasonable steps to investigate suspicious communications and protect our website and communication systems from potential threats. Users are responsible for ensuring that any information or links they provide through our communication channels are relevant, lawful, and safe. The Lucky Stones does not authorise the use of its website as a platform for distributing third party advertisements, malicious material, phishing attempts, or other unwanted content. Any attempt to compromise website security through submitted content may result in restricted access or other appropriate action.
Any optional promotional or marketing communication provided by The Lucky Stones is intended for visitors who have voluntarily chosen to receive relevant updates or communications where such an option is available. Users must not misuse enquiry or booking forms to distribute their own advertisements, marketing campaigns, promotional offers, business solicitations, or unrelated commercial messages. Submitting promotional material through a form intended for gemstone, crystal, jewellery, or booking enquiries may be considered misuse of the communication facility. We aim to keep communications relevant to the purpose for which information was submitted and to avoid unnecessary or inappropriate messaging. If you receive an unwanted communication that appears to originate from The Lucky Stones, you may contact us using the details provided on this page so that we can review the matter. We may take appropriate action where communications are found to be unauthorised, misleading, or inconsistent with the purpose of our website. We encourage responsible communication and respect for the preferences of visitors and customers.
The Lucky Stones may use reasonable technical, administrative, and operational measures to identify and reduce spam, automated submissions, suspicious activity, and misuse of website communication channels. These measures may include form validation, submission limits, traffic monitoring, security controls, manual review, and other appropriate methods depending on the circumstances. Such measures help us protect our website and ensure that genuine enquiries can be handled without unnecessary disruption. We may review information associated with suspicious submissions when reasonably necessary to investigate potential spam, fraud, abuse, security issues, or violations of this policy. We do not guarantee that every unwanted message or malicious attempt can be detected or prevented, as online systems may be subject to evolving threats. If suspicious activity is identified, we may block or disregard the relevant submission, restrict access to communication features, or take other reasonable steps to protect our website and users. These protective measures are intended to maintain a reliable and secure communication environment.
The Lucky Stones reserves the right to take reasonable action when a user violates this Anti-Spam Policy or misuses any communication facility available through our website. Depending on the nature and frequency of the activity, action may include disregarding unwanted submissions, blocking suspicious messages, restricting access to website forms, investigating repeated activity, or taking other appropriate technical or administrative measures. Serious activity involving fraud, malicious content, security threats, impersonation, or unlawful conduct may be handled more strictly and may be referred to appropriate service providers or authorities where required. We may also update our protective measures when new types of spam, automated activity, or online abuse are identified. Our objective is not to prevent genuine visitors from contacting us, but to protect communication channels from misuse and ensure that legitimate enquiries receive appropriate attention. By using the website, you agree to communicate responsibly and comply with this policy. Continued misuse of our website may result in further restrictions where reasonably necessary.
If you believe that you have received an unwanted, suspicious, misleading, or potentially fraudulent
communication claiming to be from The Lucky Stones, or if you have questions about this Anti-Spam
Policy, you are welcome to contact our team. You may also contact us if you experience repeated
unwanted communications through our website or believe that one of our communication forms has been
misused. When reporting a potential spam issue, please provide relevant information about the
communication so that our team can understand and review the matter. We may request additional
details where necessary to investigate a reported issue. For general enquiries regarding gemstones,
crystals, jewellery, bookings, or our collections, you may use the same contact details below.
We aim to review genuine concerns and respond as reasonably appropriate. Please contact The Lucky
Stones using the following official details for assistance regarding this Anti-Spam Policy or any
related website communication matter.
Phone:
+918807240557
Email:
info@theluckystones.com
Location:
44, Princess St, Fort Kochi, Kochi,
Kerala 682001